Are you a motivated leader ready to take the next step in your restaurant career?
Dunkin’ is looking for a driven Assistant Manager to partner with our Restaurant Manager in running a high-performing location. You’ll develop people, uphold operational standards, and help drive the business- all while building the skills to advance into a General Manager role.
You’ll share accountability across
three pillars of restaurant success:
Team
Leadership & Development
● Assist in recruiting, hiring, onboarding, and developing a high-performing team
● Set clear expectations and hold team members accountable for behavior and performance
● Support the growth of Crew Members and Shift Leaders through coaching and feedback
● Foster a culture where people feel recognized, challenged, and motivated to improve
Operational
Excellence
● Champion a guest-first mentality across every shift and every transaction
● Ensure shifts are properly staffed and Brand standards, recipes, and systems are consistently executed
● Maintain a safe, clean, and fully compliant restaurant environment at all times
● Review guest feedback and restaurant assessment results; develop and implement action plans
● Assist in executing new product roll-outs including team training and in-restaurant marketing
Business &
Financial Performance
● Support cost control efforts to help maximize location profitability
● Help drive and track sales goals with a results-oriented approach
● Execute all promotional and marketing initiatives accurately and on schedule
● Apply P&L knowledge to identify performance trends and support data-driven decisions
Minimum
Requirements
● Restaurant, retail, or supervisory experience
● Basic math and financial management proficiency
● Fluent in English (written and verbal)
● Basic computer skills
● High School diploma or equivalent
● Must be at least 18 years of age
You’ll
Stand Out If You Have
● Experience in a shift lead or assistant manager role in a QSR or food service environment
● A track record of developing and motivating hourly team members
● Hands-on familiarity with scheduling, food cost, or labor management
● A strong sense of urgency and ownership on the floor
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.
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